Bank Negara Malaysia (BNM) and AFI are organizing the BNM-AFI Virtual Member Training on consumer protection and financial education for digital financial services on 26-28 April 2021.
The virtual member training will create awareness and build knowledge of participants on Consumer Protection for Digital Financial Services (CP4DFS) with emphasis on financial education for digital financial services (DFS). Participants will be informed on key regulatory considerations in the review of existing and development of new consumer protection and financial education policies for their deepening DFS industry. At the end of the training, participants will be able to:
- explain the concept of CP4DFS and its role in the sustainability of financial inclusion;
- appreciate key CP4DFS considerations from regulatory, supply and demand-side perspectives;
- formulate a plan of action to integrate consumer protection and financial education for DFS into the national strategy including use of various delivery channels for promoting financial education for DFS;
- articulate an inclusion-led approach to CP4DFS with focus on vulnerable segments (e.g. women, youth, forcibly displaced peoples) and emergencies (e.g. natural disasters, pandemic).
The training is intended for senior officials from AFI member institutions who are working to develop policies/frameworks/guidelines especially focusing on consumer protection for DFS and DFL. The training will follow AFI’s model of peer learning and will be led by technical experts from the AFI network, BNM and AFI Management Unit.
Should you have any questions regarding this event or how to participate, please contact Capacity.Building@afi-global.org