Financial Inclusion Data (FID) Working Group Technical Webinar: Demand Side Survey (Part 1) on Revamping Financial Inclusion Demand-side Surveys

AFI is organizing the Financial Inclusion Data (FID) Working Group Demand Side Survey Technical Webinar (Part 1) on Revamping Financial Inclusion Demand-side Surveys on 12 May 2020 at 08:00 AM (UTC). This webinar is for the members of the FID working group only.

Financial inclusion demand-side data and specifically face-to-face demand-side surveys are considered one of the key tools to measure access, usage, and quality of services from a user’s perspective. These tools are flexible instruments that allow to measure specific characteristics, perceptions, and preferences from the financial services and products (FSP) user’s perspective. They can capture critical information from partially and unserved markets. More recently, additional policy needs have been identified to be measured by these instruments: access, usage, quality of services, but also Micro and SME finance aspects, individual financial needs, the gender angle of financial inclusion, resilience and adaptation processes in climate emergency responses, and additional nuances linked to digital financial services and financial technology.

During the session, the invited speakers will highlight the key steps to design and develop a demand-side survey: how to identify the key objectives, streamline the indicators/questions to be defined and included in questionnaires, the validation of the structure and language of the instruments, and how should the end-resulted be used for analysis and effective policy decision-making.

Please confirm your participation by 10:00 AM (UTC), Sunday, 10th May 2020.

A Zoom Webinar access link will be shared with only registrants and we encourage you to reserve your spot in the webinar in advance.

Should you have any questions regarding this webinar or how to participate, please contact FIDWG@afi-global.org. We look forward to welcoming you in our next webinar.