Nepal Rastra Bank’s Financial Inclusion Index (FII) is tracking progress across a broad range of financial services, including banking, digital payments, insurance, microfinance, securities market (investment) and social security.
The Index features 55 different indicators across three dimensions of Access, Usage, and Quality. It captures insight not only regarding the number and types of financial services available, but also how they are used and perceived by the public.
The FII is calculated using a method similar to the Human Development Index (HDI), with values normalized on a scale from 0 to 1 – a higher score indicates greater financial inclusion.
| 2021/22 | 2023/24 | |
| Access | 0.38 | 0.47 |
| Usage | 0.43 | 0.49 |
| Quality | 0.36 | 0.41 |
Since 2011/22, the Access Index has improved from 0.38 to 0.47, indicating that more financial institutions, digital tools, and channels are reaching the population. The Usage Index has risen from 0.43 to 0.49, reflecting an increase in the use of digital payments, banking transactions, and financial services overall. The Quality Index, which measures aspects like financial literacy, customer satisfaction, barriers to access, and consumer protection, has increased from 0.36 to 0.41.