The Superintendencia de Banca, Seguros y AFP (SBS) del Peru and AFI will co-host the Consumer Empowerment and Market Conduct (CEMC) Working Group meeting at the Sonesta Hotel El Olivar in Lima, Peru on 19-21 March 2013.
More than 30 AFI member institutions are scheduled to attend the three-day working group meeting. The official opening speech will be delivered by SBS Peru Superintendent and AFI Steering Committee member Daniel Schydlowsky.
Participants will address a variety of financial inclusion related issues. Notably, the working group will work to acquire the perspectives of current international trends on consumer empowerment and market conduct issues from international experts.
Discussion is also expected to center on emerging consumer risks in new business models for financial inclusion and consumer protection regulation for branchless banking, as well as policy options for addressing debt stress and over indebtedness.
CEMC will finalize four guidelines during the meeting; transparency and disclosure, avenues for help and redress, sales and marketing practices, and financial education.