Coordination in its simplest notion is the “the act of working together harmoniously.”

However, a more comprehensive description of the act of coordination means bringing together different elements of a complex system or body in an organized fashion to facilitate effective functioning of individual entities and the system as a whole. Stakeholder Coordination is normally handled by a coordinating body or organization responsible for driving financial inclusion in a country. The coordinating body could be a unit or department within the central bank, an independent structure or organization, or a public-private partnership.

This paper provides insight on how to put in place necessary structures and processes for effective management of identified financial inclusion stakeholders. Download the guideline note for more information.