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15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Maya Declaration
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Accords
Impact Stories
Key Policy Areas
Digital Financial Services
Data
Consumer Empowerment
Financial Inclusion Strategy
Inclusive Green Finance
Global Standards Proportionality
SME Finance
Working groups
Consumer Empowerment and Market Conduct Working Group (CEMCWG)
Global Standards Proportionality Working Group (GSPWG)
Digital Financial Services Working Group (DFSWG)
Inclusive Green Finance Working Group (IGFWG)
Financial Inclusion Data and Impact Working Group (FIDIWG)
SME Finance Working Group (SMEFWG)
Financial Inclusion Strategy Peer Learning Group (FISPLG)
Regional Initiatives
African Financial Inclusion Policy Initiative (AfPI)
Eastern Europe & Central Asia Policy Initiative (ECAPI)
Financial Inclusion Initiative for Latin American and the Caribbean (FILAC)
Pacific Islands Regional Initiative (PIRI)
South Asia Region Financial Inclusion Initiative (SARFII)
Arab Region Financial Inclusion Policy Initiative (ARFIPI)
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
15 Years of Impact
15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Maya Declaration
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Accords
Impact Stories
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Key Policy Areas
Key Policy Areas
Digital Financial Services
Data
Consumer Empowerment
Financial Inclusion Strategy
Inclusive Green Finance
Global Standards Proportionality
SME Finance
Global Standards Proportionality Working Group (GSPWG)
Working Groups
Working Groups
Consumer Empowerment and Market Conduct Working Group (CEMCWG)
Digital Financial Services Working Group (DFSWG)
Inclusive Green Finance Working Group (IGFWG)
Financial Inclusion Data and Impact Working Group (FIDIWG)
SME Finance Working Group (SMEFWG)
Financial Inclusion Strategy Peer Learning Group (FISPLG)
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Regional Initiatives
Regional Initiatives
African Financial Inclusion Policy Initiative (AfPI)
Eastern Europe & Central Asia Policy Initiative (ECAPI)
Financial Inclusion Initiative for Latin American and the Caribbean (FILAC)
Pacific Islands Regional Initiative (PIRI)
South Asia Region Financial Inclusion Initiative (SARFII)
Arab Region Financial Inclusion Policy Initiative (ARFIPI)
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Training & Development
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
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Protecting Customer Funds in Mobile Money Schemes

This diagnostics report examines how effectively current regulations safeguard customer funds in mobile money schemes.

Using a functional, risk-based approach benchmarked against international best practices, the study finds that while basic protections exist, gaps remain in diversification, legal enforceability, and resolution planning. It outlines a sequenced reform pathway to strengthen legal and prudential safeguards, enhance supervisory readiness, and build more resilient and inclusive mobile money ecosystems across the Pacific.