Integrating Digital Financial Services into a National Financial Inclusion Strategy

Digital financial services (DFS) implementation in a national financial inclusion strategy (NFIS) is an instrument to expand access to more inclusive financial services.

The main challenge for policymakers is to identify DFS-related areas that are relevant to the market, existing financial inclusion gaps, and other factors. It is crucial to identify actions that will ensure the efficient implementation of products supporting financial inclusion goals.

This guideline note will provide actionable guidance on properly integrating DFS into an NFIS and having a positive impact on end-users.