Consumer Empowerment and Market Conduct Working Group

Alliance for Financial Inclusion Consumer Empowerment and Market Conduct Working Group participant

Realizing the importance of the empowerment and protection of financial consumers have in securing access to financial services and improving its quality, the AFI network launched the Consumer Empowerment and Market Conduct (CEMC) Working Group in April 2011.

The CEMC Working Group is a platform for policymakers to discuss policy and regulatory issues related to their consumer empowerment initiatives and market conduct regulations. The primary objective of the working group is to develop and share a common understanding of lessons learned and cost-effective policy tools, and to promote their adoption at national level as well as in a broader international context.

View our CEMC Working Group Fact Sheet to learn more about the working group and its policy changes and peer reviews.