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Call for comments on DFS-CEMC & NFIS policy models

AFI is calling for members, donors, partners and stakeholders to provide comments on the advanced drafts of two policy models:

1. Policy Model on Consumer Protection for Digital Financial Services

Developed by AFI’s Digital Financial Services Working Group and the Consumer Empowerment and Market Conduct Working Groups, this policy model is a compendium of approaches, frameworks and directives for policy guidance on practical regulatory and policy approaches on consumer protection regulation for digital financial services.
It has been developed around five guidance pillars: policy and regulatory environment; product development and service delivery; consumer awareness, complaint and redress; supervision and enforcement; cross cutting issues.

Download the DFS-CEMC comment template 

Download the DFS-CEMC draft policy model 

2. Policy Model for National Financial Inclusion Strategy

This policy model, developed by AFI’s Financial Inclusion Strategy Peer Learning Group (FISPLG), aims to provide guidance on the development and implementation of national financial inclusion strategies based on efficient and effective approaches across the AFI member network. 

It provides guidance on the pre-formulation, formulation, implementation and monitoring and evaluation phases of national financial inclusion strategies in contributing to the achievement of financial inclusion goals.

AFI welcomes feedback from all member institutions, particularly those with experience in developing regulations and policies on digital financial services, consumer protection and national financial inclusion strategies.

Download the NFIS comment template

Download the NFIS draft policy model

Please submit all comments to wg@afi-global.org by 20 June 2020.