13 October 2021
Central Bank of Armenia (CBA) is one of the pioneers in developing and applying the financial competency matrix approach since 2014, and their membership in the ECAPI regional initiative has enabled active collaboration with colleagues from other countries. As a result, the CBA used experiences of different countries to consolidate the financial competency matrix approach with AFI.
This policy framework describes financial competencies in four categories: knowledge, skills, attitude and behavior covering not only financial literacy but also financial capability.
Download the report or read in full-screen.
© Alliance for Financial Inclusion 2009-2023