11 September 2020
Financial Service Providers (FSPs) are beginning to understand that MSMEs constitute a valuable market segment of their own and require financial products and services that meet their particular needs. These needs are distinctive from those of corporate clients, in the sense that their transaction
sizes and numbers are smaller. They are also distinctive from retail clients as their transactions require more customization.
This report aims to share with readers the various awareness and education-related issues that could hinder the economic growth of MSMEs. Specifically, FSPs do not have much information on the informal sector where many MSMEs do business.