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Digital Financial Services
Working Group (DFSWG)

Digital Financial Services
Working Group (DFSWG)

A platform for policymakers to discuss regulatory issues relating to digital financial services, including mobile financial services, branchless banking, electronic money and digital payment solutions.

DFSWG aims to promote digital financial services as a major driver of greater financial inclusion in emerging and developing countries.

It encourages policymakers to exchange experiences to develop a shared understanding of the risks in emerging digital financial services business models. At the same time, it works with global standard-setting bodies in order to represent the voice of developing and emerging countries.

Download DFSWG Factsheet

72

Member
Institutions

66

Countries

184

Policy
Changes

21

Knowledge
Products

Innovative Regulatory Approaches Toolkit

This Toolkit aims to help policymakers better navigate the different benefits and risks that different types of innovation facilities can produce.

Cybersecurity from the Perspective of the Financial Regulator and Supervisors in Peru

Read SPS Peru's five-pillar roadmap on cybersecurity, and how they have been very active in their improve it over the last decade.

Guideline Note on Data Privacy for Digital Financial Services

Provides complete policy guidance and regulatory framework for data privacy for digital financial services (DP4DFS).

Consumer Protection for Digital Financial Services: A Survey of the Policy Landscape

Through examples and case studies, this survey report examines the state of regulation of CP4DFS in AFI member countries and provides practical insights for pol

Digital Financial Services Supervision in Bangladesh

With a vibrant DFS market and a progressive central bank, Bangladesh has much to share with the rest of the world. This case study delves into the evidence-base

Policy Model on Consumer Protection for Digital Financial Services

The CEMCWG and DFSWG codified key policy guidance from relevant AFI knowledge products developed over the decade, coupled with best practices within the AFI net

Digital Financial Services (DFS) Working Group 2020 Factsheet

The DFS Working Group develops policy guidelines, conducts peer reviews, and actively engages the DFS industry and global Standard-Setting Bodies (SSBs). Downlo

Policy Framework for Leveraging Digital Financial Services to Respond to Global Emergencies – Case of COVID-19

This policy framework aims to provide policy guidance to regulators within the AFI network and beyond, in developing relevant policy/regulatory responses to mit

Lessons on Enhancing Women’s Financial Inclusion Using Digital Financial Services (DFS)

The objective of this study is to underscore the role of DFS (including FinTech solutions) in enhancing and sustaining the access, use and overall quality of fi

2019 Working Groups and Regional Initiatives Report

This year saw the expansion of the number of Working Groups from six to seven through the addition of the Inclusive Green Finance Working Group (IGF), which lev

Cybersecurity for financial inclusion: framework & risk guide

The primary purpose of this document is to provide key principles and best practices that will offer guidance to assist regulatory and supervisory authorities i

Policy framework for women’s financial inclusion using digital financial services

This framework provides guidance to regulators and policymakers of the AFI network and beyond, in leveraging DFS to advance women’s financial inclusion.

Policy Model for E-Money

The E-Money Policy Model codifies approaches that have been successfully applied within the AFI network into different categories critical to a well-functioning

KYC Innovations, Financial Inclusion and Integrity in Selected AFI Member Countries

As processes and economic activities become more digitized, the importance of digital identities become more pronounced and paper-based physical identities beco

FinTech for Financial Inclusion: A Framework for Digital Financial Transformation

The full potential of FinTech for financial inclusion may be realized with a strategic framework of underlying infrastructure and an enabling policy and regulat

Explore Publications

AFI is the world’s leading organization on financial inclusion policy & regulation. A member - owned network, we promote and develop evidence - based policy solutions that improve lives of the poor through the power of financial inclusion

In-Country Implementation

Capacity Building

Maya Declaration

Global Policy Forum (GPF)

Financial Inclusion Awards

Leaders’ Perspectives

Executive Director Reflections

Events Calendar

Policy Response & Dashboard

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